At Sleep Restoration®, we respect the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website sleeprestoration.shop (the “Site”) and make use of our online products and services (collectively, our “Services”).
Please read this Privacy Policy carefully. By accessing or using our Site or Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in two ways: if you provide information directly to us and if we passively collect information from your browser or device.
Information You Provide Directly to Us
When you use our Site or Services, we may ask you to provide personal information to us, like your:
- Name
- Email address
- Phone number
- Address
- Payment information
- Product preferences and feedback
- Chat, text, and other communications with our sales and support teams
We use this information to provide, improve, and personalize our Services.
Passive Information Collection
As you navigate through our Site or Services, some information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as cookies, pixel tags, browser analysis tools, server logs, and web beacons.
We may collect information about your device and your usage of the Site and Services, including your browser or device type, unique device ID, advertising identifiers, IP address, requested URL, referring URL, browser language, operating system, and date and time of access.
We also work with analytics providers, such as Google, which use cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. These services may collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners, and opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
How We Use Information
We use the information we collect for a variety of business purposes such as:
- Providing, operating, and improving our Site and Services
- Enabling you to access and use our Site and Services
- Processing orders and delivering products
- Alerting you to new features and offerings
- Communicating with you about products, services, promotions, and events
- Analyzing how you interact with and use our Site and Services
- Diagnosing problems and monitoring usage and other trends
- Personalizing your experience according to your preferences
- Detecting, preventing, and investigating fraud, spam, abuse, security issues, and other harmful activity
- Serving targeted advertisements on our Services and on third party sites
- Complying with our legal obligations
- Enforcing our agreements and policies
- For any other purpose disclosed at the time the information is collected
Our Disclosure of Information
We do not sell your personal information. We only disclose your information in the following circumstances:
Affiliates and Acquisitions. We may share information with our corporate affiliates (businesses that are legally part of the same group of companies that own Sleep Restoration®) to help provide, understand, and improve our Services. If another business acquires our company, business, or assets, we will also share information with that company.
Service Providers. We work with third-party service providers to perform services on our behalf, like processing orders, delivering products, analyzing data, processing payments, optimizing advertisements, providing customer service, and more. These service providers only have access to the personal information needed to perform these limited functions on our behalf.
Legal Compliance and Security. We may disclose information if required to do so by law or if we believe such action is necessary to comply with applicable laws, prevent fraud, defend our rights, or protect the security or integrity of our Site and Services.
With Your Consent or Direction. We may share information for any other purposes disclosed at the time we collect that information or pursuant to your consent or direction.
Anonymized Data. We may disclose aggregate statistics and anonymized data that does not identify you. For example, we may report that a certain percentage of users have a certain product preference.
Our Use of Cookies and Tracking Technologies
The Site and our Services use cookies and similar tracking technologies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site and Services may not work properly.
Cookies on Our Site and Services
We use the following types of cookies:
Essential cookies. Essential cookies enable basic website features like security, network management, accessibility, and basic usage analytics. Our Site cannot function properly without these cookies.
Analytics cookies. Analytics cookies collect information about how you use our Site and Services. This helps us improve our products, provide relevant advertising, detect and prevent fraud, and more.
Marketing cookies. Marketing cookies allow us to personalize your experience. We may show you relevant offers and ads based on your interests and activity on our Site and Services and on third-party sites and apps.
Advertising cookies. Advertising cookies allow us and third parties to serve relevant ads to you when you visit third-party sites or apps. This allows us to provide advertising that is more likely to interest you. It also allows us to understand the effectiveness of our advertising campaigns on third party sites.
Social media cookies. We provide experiences that allow you to share content directly to social media platforms like Facebook and Twitter. They may set cookies via our Services.
Third parties setting cookies on our Site
Third parties may set cookies when you interact with our Site or Services to collect information about usage and volume statistics, to provide a personalized experience or contextual advertising, and to track customer activity.
For example, our business partners who provide tools or content integrated into our Site and Services may set their own cookies. We also work with third-party analytics providers, advertising networks, and social platforms that set cookies when you visit our Site or Services.
Your Choices
You have certain choices about our collection and use of your information.
Receiving electronic communications. You may opt out of receiving promotional emails from us by following the instructions in those emails. You may continue to receive service-related and other non-promotional emails.
Location information. You may disable location services when you use our mobile app by changing your preferences on your mobile device.
Cookies. Most browsers let you remove or reject cookies. To do so, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you do not accept cookies, you may not be able to use all functionality of our Services.
Promotional communications. You can opt out of receiving promotional communications from us going forward by following the unsubscribe instructions in those communications. Even if you opt out, we may still contact you for transactional or informational purposes.
Mobile push notifications. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing your notification settings on your device.
Advertising networks. You may opt out of online behavioral ads served by advertising networks on our Services by following the instructions on http://optout.aboutads.info and http://optout.networkadvertising.org/.
Analytics. You may deactivate Google Analytics by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.
Access and Modify Information
If you have registered for an account with us, you may access, update, and delete certain information by logging in to your account and reviewing your account settings and profile. You may also close your account by contacting us. Please note that we may retain cached copies of information you provide to us even if you modify or delete the information from your account.
Children’s Privacy
Our Services are intended for adult audiences and we do not knowingly collect personal information from children under the age of 16 without parental consent. If you believe we may have collected personal information from a child under the age of 16, please contact us.
Security
We use reasonable physical, technical, and administrative safeguards to protect the confidentiality and security of your personal information. However, no method of transmitting or storing data is completely secure. We cannot guarantee the complete security of your information.
Links to Other Sites
Our Site and Services may contain links to websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or services operated by third parties, and we are not responsible for their actions. Other sites and services follow different rules regarding their collection, storage, and sharing of personal information. We encourage you to read the privacy policies on all websites you visit and services you use.
International Transfers
We are based in the United States and the information we collect is governed by U.S. laws. By accessing the Site or using our Services, you are transferring your personal information to the United States which may not offer an equivalent level of privacy protection as laws in other countries.
Changes to This Privacy Policy
We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Site or by other means prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices. The most current version of our Privacy Policy will govern our processing of your information.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact us at:
Sleep Restoration®
1234 Main Street
Nashville, TN 37217
United States
Effective Date: January 1, 2023